CAFSA | Financial group

1. Do you make all kinds of loans?

The loans we grant are for the financing of vehicles or complementary items marketed by the Grupo Purdy company.

2. What brands of vehicles does CAFSA finance?

Grupo Financiero CAFSA finances or leases new vehicles of the Toyota, Lexus, Hino, Subaru, Ford and Volkswagen brands. We can also finance used vehicles, as long as they are in the agencies where Grupo Financiero CAFSA has a presence.

3. How long does the financing approval process take?

If all requested requirements are submitted complete, it takes an average of 24 hours for vehicle credit. In case of being a CrediCAFSA approximately 2 hours.

4. What are the requirements that must be presented for the approval of a loan?

Employees

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Proof of salary and copy of employer order
  • Signed authorization from the SUGEF Credit Information Center
  • Minimum working age of 6 months

 

Independent People

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Certified Public Accountant Certification and its worksheet
  • Account statements for the last 6 months. In the event that the statements are in the name of a company, a valid share certificate must be presented
  • Signed authorization from the SUGEF Credit Information Center
  • Minimum working age of 12 months

 

Legal persons

  • Know your client form duly completed and signed
  • Economic Interest Group Form duly signed
  • Financial Statements of the last 2 fiscal closings and a recent cut with no more than 3 months old duly signed by the legal representative
  • Legal status with current shareholding
  • Identification of the current legal representative
  • Signed authorization from the SUGEF Credit Information Center
  • Copy of the last income tax return
5. Are the rates fixed or variable?

Fixed rate and mixed rates are offered depending on the type of Financing.

6. Are commissions charged for making extraordinary payments or canceling the credit early?

No commission or penalty is charged for making extraordinary payments or canceling the credit in advance.

7. What is the procedure that must be followed in case of wanting to transfer the debt to a third party?

The person who is going to acquire the debt must present all the requirements that are requested to be able to carry out the respective study. In addition, the vehicle must be appraised at the corresponding agency to verify its condition and determine its market value. 70% of the value of the appraisal is lent.

8. Can I use my lawyer to make the pledge on the vehicle that I am going to finance?

No, the lawyers used are those from Grupo Financiero CAFSA's plant.

9. In the event of making extraordinary payments, will the credit installment go down?

There are two possibilities in case of making extraordinary payments. You can continue paying the same rate and leave in a faster time, or you can make a rate adjustment that would decrease depending on the amount of the payment.

10. Where can I quote the financing of a vehicle?

Quote online here page

With one of our executives in branches, or

Write to us at creditos@cafsa.fi.cr

11. How much is my credit installment?

Check your fee at CAFSA Online, CAFSA PPP (Android) (IOS), or contact us via servicioalcliente@cafsa.fi.cr / 2547 - 5500.

12. What are the ways to pay my fee?

Check our payment methods here CAFSA Online

13. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes, from the day after maturity, the collection of defaulter interest is made and an additional penalty is charged on the fifth calendar day.

In addition to affecting your credit history at SUGEF.

14. What is the procedure to update the value of my vehicle with the insurance company?

Is required:

 

The duplicate of the policy

Market value letter (in the corresponding agency)

Submit the documents and request the procedure from your formalization executive.

15. Requirements for the exclusion of insurance policy.

Present a copy of the insurance policy indicating the policy number and the pledge in favor of Financiera CAFSA at 100%.

Present a copy of the receipt which must detail the payment of the insurance policy (time defined by the Administration).

Submit a complete insurance application, with the signatures of the policyholder and the responsible Insurance Agent.

The operation must have the current paid quota for the month in which the procedure is carried out.

Present a copy of the identification document.

16. What to do in the event of an accident?

If you are a client of Financiera CAFSA SA, do the following:

 

Contact the insurer corresponding to the insurance of your vehicle at the telephone numbers indicated below:

 

National Insurance Institute Tel: 800-800-8000.

MAPFRE: 8000627373.

Qualitas Phone: 2505-3900.

17. Why does my fee vary?

1. To changes in the interest rate.

2. To changes in the insurance premium.

18. What is the process for the release of the pledge of my vehicle?

The procedure can be carried out through CAFSA's lawyers or with your own lawyer.

If you decide to do it with CAFSA, the requirements are the following:

Cancel the cost of the procedure ($169.50 or 90.400 colones depending on the currency of your credit). You can request customer service@cafsa.fi.cr or 2547-5500 to include the amount before canceling your entire credit, or make a bank transfer to a Financiera CAFSA SA account (request the account at liberaprendas@cafsa .fi.cr). CAFSA will be in charge of carrying out the process 100%.

If you decide to do this with your lawyer, you will need to do the following:

The client must send the request for the procedure to the email liberaprendas@cafsa.fi.cr, indicating the information (name, email and telephone) of the lawyer who will carry out the procedure. The draft will be sent to him by this means and the appointment for the signature will be coordinated with the legal representative of CAFSA.

1. Where can I pay my rental fee?

Through CAFSA Online

In the agencies where Grupo Financiero CAFSA has a presence.

In the section How to pay?

2. Exchange rate to use to send my payment in colones?

Current exchange rate at Arrendadora CAFSA (the exchange rate is adjusted to market conditions)

Check the current exchange rate of Arrendadora CAFSA on our main page, servicioalcliente@cafsa.fi.cr or 2547 - 5500

3. What should I do in case of an accident?

Contact transit at 911 or 222-9330, then you must call the insurance company corresponding to your lease, which may be Qualitas 800-7825-4827 or the INS at 800-800-8001. CAFSA Leasing Agent at 2547-5513 LV from 8am to 5:30pm

After completing these two steps, you must notify Arrendadora CAFSA by email.bonilla@cafsa.fi.cr o flotilla@cafsa.fi.cr what happened, and send scans:

 

  1.  The transit report (if there are third parties involved).
  2. The accident notice from the corresponding insurer.
  3. Identity card and current license of the driver who drove the leased vehicle.
  4. The statement that the driver must make before the following 10 business days in court must indicate whether or not he is considered responsible for the accident.
4. In the event of a collision, where should I repair my vehicle?

Once the due report is made to the email pbonilla@cafsa.fi.cr or flotilla@cafsa.fi.cr and all accident documents are sent, CAFSA will provide you with the contacts to request an evaluation and repair appointment at our authorized workshop.

5. What types of vehicles can be acquired through a lease?

All those vehicles, personal and work, that are distributed by Grupo Purdy.

6. What items does the rental fee include?

Normally it includes the payment for use of the vehicle, insurance and tracking device, only in some cases that are under special programs will it also include the cost of preventive maintenance for a certain mileage.

7. What procedure should I do to request permission to leave the country for a vehicle?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Your lease must be at least 12 months old since its formalization or more than 12 months since you have been a client of Grupo Financiero CAFSA
The vehicle must have a definitive license plate, no procedures are carried out with an AGV license plate.
It must be free of liens and entries in the Registry
The vehicle must have the seal and its technical inspection up to date.
Send letter duly completed and signed by the representative of the tenant company
Names of those in charge of carrying out the procedures and driving, if it is the same person who will carry out the procedure before the Registry and who will drive, only indicate it in the letter
Date of departure from the country
Date of return to the country
Destination
Photos of the 4 complete sides, not sectioned, of the vehicle
Scanned RTV sheet, must be up to date
Proof of payment of the $124.30 VAT
Copy of ID and Driver's License UP TO DATE on both sides of the person who is going to carry out the application process before the Registry
8. What procedure should I do to renew the weights and dimensions permit?

Send request to flotilla@cafsa.fi.cr o pbonilla@cafsa.fi.cr, indicating the license plate of the vehicle and the person to carry out the procedure.

 

It must be signed by the legal representative of the tenant company.

 

Once the request is made, the respective documents will be delivered to you within 3 business days.

9. What should I do if a metal plate is lost, damaged or stolen?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Verify that the operation is up to date
Send proof of payment, which has a cost of $113 VAT
10. What should I do to recover the metal plates in the event of a recall by COSEVI?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Send proof of payment of the report to Cosevi and the report made
Verify that the operation is up to date
If you carry out the process through the Cafsa lawyer, send proof of payment, which has a cost of $113 VAT
11. What is Law 8204?

It is the law on narcotics, psychotropic substances, drugs for unauthorized use, money laundering and related activities.

12. Who must pay the right of circulation each year and the vehicle technical review?

The above are costs for the use of the property, and the tenant is the one who must make said payments if his contract does not correspond to a Renting Program.

13. Who can drive the vehicle that I have on lease?

Any person over twenty-one years of age who has the respective and current license for the type of vehicle to be driven.

14. Where do I trade?

Write to us at leasing@cafsa.fi.cr

15. How much is the installment amount that I must pay for my current lease?

Check in CAFSA Online

Write to us at pagos@cafsa.fi.cr

16. What are the ways to make the payment? To which account should the deposit / transfer of my monthly payment be made?

To make the payment you have at your disposal:

 

 

  • b) Boxes authorized to receive cash or check

 

Oficinas Centrales, Avenida Escazú, Torre Lexus, floor # 3

Purdy Motor, Paseo Colon.

Ciudad Toyota (La Uruca).

San Carlos.

Perez Zeledon.

  • c) Electronic Funds Transfer directly to your IBAN Account.
17. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes. As of the day after expiration, the collection of late interest is made and on the fifth calendar day an additional fine.

In addition to affecting your credit history at SUGEF.

18. What are my options at the end of my lease?

Return the asset at maturity.

Renew the lease.

Write to leasing@cafsa.fi.cr for more information

19. What is the procedure for terminating/renewing my contract? How much time in advance should it be managed?

If you wish to acquire or return the property at the end of the lease, you can contact the Arrendadora's formalization department by calling 2547-5500.

You can contact your account executive with whom you managed your lease or write to leasing@cafsa.fi.cr to provide you with the custom options.

20. What to do in the event of an accident?

Contact transit at 911 or 222-9330, then you must call the insurance company corresponding to your lease, which may be Qualitas 800-7825-4827 or the INS at 800-800-8001. CAFSA Leasing Agent at 2547-5513 LV from 8am to 5:30pm

After completing these two steps, you must notify Arrendadora CAFSA by email.bonilla@cafsa.fi.cr o flotilla@cafsa.fi.cr what happened, and send scans:

 

  1.  The transit report (if there are third parties involved).
  2. The accident notice from the corresponding insurer.
  3. Identity card and current license of the driver who drove the leased vehicle.
  4. The statement that the driver must make before the following 10 business days in court must indicate whether or not he is considered responsible for the accident.
1. Are you a regulated company?

Yes, we are regulated by the General Superintendency of Financial Entities (SUGEF).

2. What type of loans do you use the money raised from the public?

The loans we grant are for the financing of vehicles or complementary items marketed by the agencies where Grupo Financiero CAFSA has a presence.

3. Do you finance the purchase of vehicles in any agency in the country?

No, we only finance or lease vehicles that are in the agencies where Grupo Financiero CAFSA has a presence, such as Grupo Purdy, Automotive, NASA, Disitali and Cori Motors of Central America.

4. Can I trade the certificate on the national stock exchange?

Yes, they are negotiable on the National Stock Exchange and the certificates can be transferred to third parties through endorsement.

5. Does the custody of the certificates by your entity have any cost?

The certificates can be kept at no cost by our administration.

6. Can I opt for a Back To Back credit if I have a time deposit certificate with you?

Yes, the certificates can be used as collateral for a credit operation with Grupo Financiero CAFSA SA, up to 95%.

7. What are the requirements that must be presented to open a time deposit certificate?

If you are a natural person: 

  1. Complete the Know Your Customer form.
  2. Copy of valid identity card.
  3. Proof of salary, employer order (if employed) or CPA if applicable.
  4. Document that certifies the origin of funds (where the money comes from with which the Term Investment Certificate will be made).
  5. Identity card of the beneficiary or beneficiaries.

 

Legal person

  1. Shareholding no more than three months after being issued
  2. Financial Statements last 3 fiscal closings signed by the Legal Representative and accountant, in case of being audited they can be photocopied.
  3. and / or Income Tax Declaration same 3 periods
  4. Valid identity card of the legal representative
  5. Company Profile
8. How do I get more information?

Write to us at ahorro@cafsa.fi.cr

Phone 2547-5526 / 2547-5537 / 2547-5538 / 2547-5539 

WhatsApp 7066-9764

1. Do you make all kinds of loans?

The loans we grant are for the financing of vehicles or complementary items marketed by the Grupo Purdy company.

2. What brands of vehicles does CAFSA finance?

Grupo Financiero CAFSA finances or leases new vehicles of the Toyota, Lexus, Hino, Subaru, Ford and Volkswagen brands. We can also finance used vehicles, as long as they are in the agencies where Grupo Financiero CAFSA has a presence.

3. How long does the financing approval process take?

If all requested requirements are submitted complete, it takes an average of 24 hours for vehicle credit. In case of being a CrediCAFSA approximately 2 hours.

4. What are the requirements that must be presented for the approval of a loan?

Employees

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Proof of salary and copy of employer order
  • Signed authorization from the SUGEF Credit Information Center
  • Minimum working age of 6 months

 

Independent People

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Certified Public Accountant Certification and its worksheet
  • Account statements for the last 6 months. In the event that the statements are in the name of a company, a valid share certificate must be presented
  • Signed authorization from the SUGEF Credit Information Center
  • Minimum working age of 12 months

 

Legal persons

  • Know your client form duly completed and signed
  • Economic Interest Group Form duly signed
  • Financial Statements of the last 2 fiscal closings and a recent cut with no more than 3 months old duly signed by the legal representative
  • Legal status with current shareholding
  • Identification of the current legal representative
  • Signed authorization from the SUGEF Credit Information Center
  • Copy of the last income tax return
5. Are the rates fixed or variable?

Fixed rate and mixed rates are offered depending on the type of Financing.

6. Are commissions charged for making extraordinary payments or canceling the credit early?

No commission or penalty is charged for making extraordinary payments or canceling the credit in advance.

7. What is the procedure that must be followed in case of wanting to transfer the debt to a third party?

The person who is going to acquire the debt must present all the requirements that are requested to be able to carry out the respective study. In addition, the vehicle must be appraised at the corresponding agency to verify its condition and determine its market value. 70% of the value of the appraisal is lent.

8. Can I use my lawyer to make the pledge on the vehicle that I am going to finance?

No, the lawyers used are those from Grupo Financiero CAFSA's plant.

9. In the event of making extraordinary payments, will the credit installment go down?

There are two possibilities in case of making extraordinary payments. You can continue paying the same rate and leave in a faster time, or you can make a rate adjustment that would decrease depending on the amount of the payment.

10. Where can I quote the financing of a vehicle?

Quote online here page

With one of our executives in branches, or

Write to us at creditos@cafsa.fi.cr

11. How much is my credit installment?

Check your fee at CAFSA Online, CAFSA PPP (Android) (IOS), or contact us via servicioalcliente@cafsa.fi.cr / 2547 - 5500.

12. What are the ways to pay my fee?

Check our payment methods here CAFSA Online

13. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes, from the day after maturity, the collection of defaulter interest is made and an additional penalty is charged on the fifth calendar day.

In addition to affecting your credit history at SUGEF.

14. What is the procedure to update the value of my vehicle with the insurance company?

Is required:

 

The duplicate of the policy

Market value letter (in the corresponding agency)

Submit the documents and request the procedure from your formalization executive.

15. Requirements for the exclusion of insurance policy.

Present a copy of the insurance policy indicating the policy number and the pledge in favor of Financiera CAFSA at 100%.

Present a copy of the receipt which must detail the payment of the insurance policy (time defined by the Administration).

Submit a complete insurance application, with the signatures of the policyholder and the responsible Insurance Agent.

The operation must have the current paid quota for the month in which the procedure is carried out.

Present a copy of the identification document.

16. What to do in the event of an accident?

If you are a client of Financiera CAFSA SA, do the following:

 

Contact the insurer corresponding to the insurance of your vehicle at the telephone numbers indicated below:

 

National Insurance Institute Tel: 800-800-8000.

MAPFRE: 8000627373.

Qualitas Phone: 2505-3900.

17. Why does my fee vary?

1. To changes in the interest rate.

2. To changes in the insurance premium.

18. What is the process for the release of the pledge of my vehicle?

The procedure can be carried out through CAFSA's lawyers or with your own lawyer.

If you decide to do it with CAFSA, the requirements are the following:

Cancel the cost of the procedure ($169.50 or 90.400 colones depending on the currency of your credit). You can request customer service@cafsa.fi.cr or 2547-5500 to include the amount before canceling your entire credit, or make a bank transfer to a Financiera CAFSA SA account (request the account at liberaprendas@cafsa .fi.cr). CAFSA will be in charge of carrying out the process 100%.

If you decide to do this with your lawyer, you will need to do the following:

The client must send the request for the procedure to the email liberaprendas@cafsa.fi.cr, indicating the information (name, email and telephone) of the lawyer who will carry out the procedure. The draft will be sent to him by this means and the appointment for the signature will be coordinated with the legal representative of CAFSA.

1. Where can I pay my rental fee?

Through CAFSA Online

In the agencies where Grupo Financiero CAFSA has a presence.

In the section How to pay?

2. Exchange rate to use to send my payment in colones?

Current exchange rate at Arrendadora CAFSA (the exchange rate is adjusted to market conditions)

Check the current exchange rate of Arrendadora CAFSA on our main page, servicioalcliente@cafsa.fi.cr or 2547 - 5500

3. What should I do in case of an accident?

Contact transit at 911 or 222-9330, then you must call the insurance company corresponding to your lease, which may be Qualitas 800-7825-4827 or the INS at 800-800-8001. CAFSA Leasing Agent at 2547-5513 LV from 8am to 5:30pm

After completing these two steps, you must notify Arrendadora CAFSA by email.bonilla@cafsa.fi.cr o flotilla@cafsa.fi.cr what happened, and send scans:

 

  1.  The transit report (if there are third parties involved).
  2. The accident notice from the corresponding insurer.
  3. Identity card and current license of the driver who drove the leased vehicle.
  4. The statement that the driver must make before the following 10 business days in court must indicate whether or not he is considered responsible for the accident.
4. In the event of a collision, where should I repair my vehicle?

Once the due report is made to the email pbonilla@cafsa.fi.cr or flotilla@cafsa.fi.cr and all accident documents are sent, CAFSA will provide you with the contacts to request an evaluation and repair appointment at our authorized workshop.

5. What types of vehicles can be acquired through a lease?

All those vehicles, personal and work, that are distributed by Grupo Purdy.

6. What items does the rental fee include?

Normally it includes the payment for use of the vehicle, insurance and tracking device, only in some cases that are under special programs will it also include the cost of preventive maintenance for a certain mileage.

7. What procedure should I do to request permission to leave the country for a vehicle?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Your lease must be at least 12 months old since its formalization or more than 12 months since you have been a client of Grupo Financiero CAFSA
The vehicle must have a definitive license plate, no procedures are carried out with an AGV license plate.
It must be free of liens and entries in the Registry
The vehicle must have the seal and its technical inspection up to date.
Send letter duly completed and signed by the representative of the tenant company
Names of those in charge of carrying out the procedures and driving, if it is the same person who will carry out the procedure before the Registry and who will drive, only indicate it in the letter
Date of departure from the country
Date of return to the country
Destination
Photos of the 4 complete sides, not sectioned, of the vehicle
Scanned RTV sheet, must be up to date
Proof of payment of the $124.30 VAT
Copy of ID and Driver's License UP TO DATE on both sides of the person who is going to carry out the application process before the Registry
8. What procedure should I do to renew the weights and dimensions permit?

Send request to flotilla@cafsa.fi.cr o pbonilla@cafsa.fi.cr, indicating the license plate of the vehicle and the person to carry out the procedure.

 

It must be signed by the legal representative of the tenant company.

 

Once the request is made, the respective documents will be delivered to you within 3 business days.

9. What should I do if a metal plate is lost, damaged or stolen?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Verify that the operation is up to date
Send proof of payment, which has a cost of $113 VAT
10. What should I do to recover the metal plates in the event of a recall by COSEVI?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Send proof of payment of the report to Cosevi and the report made
Verify that the operation is up to date
If you carry out the process through the Cafsa lawyer, send proof of payment, which has a cost of $113 VAT
11. What is Law 8204?

It is the law on narcotics, psychotropic substances, drugs for unauthorized use, money laundering and related activities.

12. Who must pay the right of circulation each year and the vehicle technical review?

The above are costs for the use of the property, and the tenant is the one who must make said payments if his contract does not correspond to a Renting Program.

13. Who can drive the vehicle that I have on lease?

Any person over twenty-one years of age who has the respective and current license for the type of vehicle to be driven.

14. Where do I trade?

Write to us at leasing@cafsa.fi.cr

15. How much is the installment amount that I must pay for my current lease?

Check in CAFSA Online

Write to us at pagos@cafsa.fi.cr

16. What are the ways to make the payment? To which account should the deposit / transfer of my monthly payment be made?

To make the payment you have at your disposal:

 

 

  • b) Boxes authorized to receive cash or check

 

Oficinas Centrales, Avenida Escazú, Torre Lexus, floor # 3

Purdy Motor, Paseo Colon.

Ciudad Toyota (La Uruca).

San Carlos.

Perez Zeledon.

  • c) Electronic Funds Transfer directly to your IBAN Account.
17. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes. As of the day after expiration, the collection of late interest is made and on the fifth calendar day an additional fine.

In addition to affecting your credit history at SUGEF.

18. What are my options at the end of my lease?

Return the asset at maturity.

Renew the lease.

Write to leasing@cafsa.fi.cr for more information

19. What is the procedure for terminating/renewing my contract? How much time in advance should it be managed?

If you wish to acquire or return the property at the end of the lease, you can contact the Arrendadora's formalization department by calling 2547-5500.

You can contact your account executive with whom you managed your lease or write to leasing@cafsa.fi.cr to provide you with the custom options.

20. What to do in the event of an accident?

Contact transit at 911 or 222-9330, then you must call the insurance company corresponding to your lease, which may be Qualitas 800-7825-4827 or the INS at 800-800-8001. CAFSA Leasing Agent at 2547-5513 LV from 8am to 5:30pm

After completing these two steps, you must notify Arrendadora CAFSA by email.bonilla@cafsa.fi.cr o flotilla@cafsa.fi.cr what happened, and send scans:

 

  1.  The transit report (if there are third parties involved).
  2. The accident notice from the corresponding insurer.
  3. Identity card and current license of the driver who drove the leased vehicle.
  4. The statement that the driver must make before the following 10 business days in court must indicate whether or not he is considered responsible for the accident.
1. Are you a regulated company?

Yes, we are regulated by the General Superintendency of Financial Entities (SUGEF).

2. What type of loans do you use the money raised from the public?

The loans we grant are for the financing of vehicles or complementary items marketed by the agencies where Grupo Financiero CAFSA has a presence.

3. Do you finance the purchase of vehicles in any agency in the country?

No, we only finance or lease vehicles that are in the agencies where Grupo Financiero CAFSA has a presence, such as Grupo Purdy, Automotive, NASA, Disitali and Cori Motors of Central America.

4. Can I trade the certificate on the national stock exchange?

Yes, they are negotiable on the National Stock Exchange and the certificates can be transferred to third parties through endorsement.

5. Does the custody of the certificates by your entity have any cost?

The certificates can be kept at no cost by our administration.

6. Can I opt for a Back To Back credit if I have a time deposit certificate with you?

Yes, the certificates can be used as collateral for a credit operation with Grupo Financiero CAFSA SA, up to 95%.

7. What are the requirements that must be presented to open a time deposit certificate?

If you are a natural person: 

  1. Complete the Know Your Customer form.
  2. Copy of valid identity card.
  3. Proof of salary, employer order (if employed) or CPA if applicable.
  4. Document that certifies the origin of funds (where the money comes from with which the Term Investment Certificate will be made).
  5. Identity card of the beneficiary or beneficiaries.

 

Legal person

  1. Shareholding no more than three months after being issued
  2. Financial Statements last 3 fiscal closings signed by the Legal Representative and accountant, in case of being audited they can be photocopied.
  3. and / or Income Tax Declaration same 3 periods
  4. Valid identity card of the legal representative
  5. Company Profile
8. How do I get more information?

Write to us at ahorro@cafsa.fi.cr

Phone 2547-5526 / 2547-5537 / 2547-5538 / 2547-5539 

WhatsApp 7066-9764

1. What is a bill discount at CAFSA?

Pfinancial product within the range of CAFSA services, that allows the our Clients have liquidity without leveraging your financial statements, obtaining operational savings and improving your financial indicators. 

2. What are the requirements to obtain approval for a discount line?
  • Copy of the ID of the legal representatives on both sides. 
  • Original (digital) legal representation, with a view to the shareholders' book and with a minimum of three months of issue. 
  • Certification of shareholding of the company (original) or Certification of shareholding generated from the RTBF of the BCCR (no more than 15). 
  • Company Profile (Company activity, organization, main clients, markets and suppliers). 
  • Financial statements for the last 2 fiscal periods and 1 recent cut (no more than 3 months). 
  • Copy of the Income Tax Declaration for the last period. 
  • Complete the Know Your Client, Economic Interest Group, SUGEF informed consent and authorization forms of the company and legal representative. (Once contacted, they will be provided). 
3. What is a discount rate?

It is the percentage of interest, which is reduced at the time in which the disbursement, taking into account the term invoice credit. 

4. How can I submit invoices for a discount?

Once I know has an approved discount line, invoices are sent electronically to the address:  factoreo@cafsa.fi.cr 

5. When and how does my company receive money from a discount?

Once a discount operation has been requested, with the sending of the invoices, se goes through a verification process with the debtor, who it is known as payer. When the requirements and acceptance of invoices are confirmed, the process is very fast. Normally the entire process must be carried out no later than one day to the next.

6. What type of invoices are subject to invoice discounting?

All types of invoices for products or services, which are current, that is, they are not expired invoices, nor on consignment, and whose payers have been approved to discount by their client. 

7. Who serves clients at CAFSA?

At CAFSA you will be attended to by an Official Factoring, who is in charge of your entire account, in order to provide you with complete information regarding discount operations and the invoice collection process. 

8. How are my company's invoices collected?

CAFSA carries out collection management, in a professional manner, obtaining timely information on pending invoices. The client-buyer relationship will never be affected, because we act as an intermediary In this relationship, although we have all the legal support, to carry out the collection management; because it is a transfer of the economic rights of the invoices. 

9. What happens if my client does not pay the invoices?

In the event that a debtor of the bills Do not cancel an invoice in whole or in part, the seller who received the advance money must always respond. That is why it is said that a discount is made with recourse from the seller. 

10. When is the money withheld in a disbursement refunded?

If an invoice is discounted with a retention percentage, which is used to cover a client, not having to cancel differences once the collection is made; However, if an invoice is paid in full, the refund is immediate, once the funds are received, through a transfer to the account assigned for this purpose by the client. 

11. How can you be contacted?

By direct mail to:  factoreo@cafsa.fi.cr, requesting information about our product, and you will immediately be contacted by an advisor.

1. What is a bill discount at CAFSA?

Pfinancial product within the range of CAFSA services, that allows the our Clients have liquidity without leveraging your financial statements, obtaining operational savings and improving your financial indicators. 

2. What are the requirements to obtain approval for a discount line?
  • Copy of the ID of the legal representatives on both sides. 
  • Original (digital) legal representation, with a view to the shareholders' book and with a minimum of three months of issue. 
  • Certification of shareholding of the company (original) or Certification of shareholding generated from the RTBF of the BCCR (no more than 15). 
  • Company Profile (Company activity, organization, main clients, markets and suppliers). 
  • Financial statements for the last 2 fiscal periods and 1 recent cut (no more than 3 months). 
  • Copy of the Income Tax Declaration for the last period. 
  • Complete the Know Your Client, Economic Interest Group, SUGEF informed consent and authorization forms of the company and legal representative. (Once contacted, they will be provided). 
3. What is a discount rate?

It is the percentage of interest, which is reduced at the time in which the disbursement, taking into account the term invoice credit. 

4. How can I submit invoices for a discount?

Once I know has an approved discount line, invoices are sent electronically to the address:  factoreo@cafsa.fi.cr 

5. When and how does my company receive money from a discount?

Once a discount operation has been requested, with the sending of the invoices, se goes through a verification process with the debtor, who it is known as payer. When the requirements and acceptance of invoices are confirmed, the process is very fast. Normally the entire process must be carried out no later than one day to the next.

6. What type of invoices are subject to invoice discounting?

All types of invoices for products or services, which are current, that is, they are not expired invoices, nor on consignment, and whose payers have been approved to discount by their client. 

7. Who serves clients at CAFSA?

At CAFSA you will be attended to by an Official Factoring, who is in charge of your entire account, in order to provide you with complete information regarding discount operations and the invoice collection process. 

8. How are my company's invoices collected?

CAFSA carries out collection management, in a professional manner, obtaining timely information on pending invoices. The client-buyer relationship will never be affected, because we act as an intermediary In this relationship, although we have all the legal support, to carry out the collection management; because it is a transfer of the economic rights of the invoices. 

9. What happens if my client does not pay the invoices?

In the event that a debtor of the bills Do not cancel an invoice in whole or in part, the seller who received the advance money must always respond. That is why it is said that a discount is made with recourse from the seller. 

10. When is the money withheld in a disbursement refunded?

If an invoice is discounted with a retention percentage, which is used to cover a client, not having to cancel differences once the collection is made; However, if an invoice is paid in full, the refund is immediate, once the funds are received, through a transfer to the account assigned for this purpose by the client. 

11. How can you be contacted?

By direct mail to:  factoreo@cafsa.fi.cr, requesting information about our product, and you will immediately be contacted by an advisor.

1. Do you make all kinds of loans?

The loans we grant are for the financing of vehicles or complementary items marketed by the Grupo Purdy company.

2. What brands of vehicles does CAFSA finance?

Grupo Financiero CAFSA finances or leases new vehicles of the Toyota, Lexus, Hino, Subaru, Ford and Volkswagen brands. We can also finance used vehicles, as long as they are in the agencies where Grupo Financiero CAFSA has a presence.

3. How long does the financing approval process take?

If all requested requirements are submitted complete, it takes an average of 24 hours for vehicle credit. In case of being a CrediCAFSA approximately 2 hours.

4. What are the requirements that must be presented for the approval of a loan?

Employees

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Proof of salary and copy of employer order
  • Authorization signed from the Sugef Credit Information Center
  • Minimum working age of 6 months

 

Independent People

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Certified Public Accountant Certification and its worksheet
  • Account statements for the last 6 months. In the event that the statements are in the name of a company, a valid share certificate must be presented
  • Authorization signed from the Sugef Credit Information Center
  • Minimum working age of 12 months

 

Legal persons

  • Know your client form duly completed and signed
  • Economic Interest Group Form duly signed
  • Financial Statements of the last 2 fiscal closings and a recent cut with no more than 3 months old duly signed by the legal representative
  • Legal status with current shareholding
  • Identification of the current legal representative
  • Authorization signed from the Sugef Credit Information Center
  • Copy of the last income statement
5. Are the rates fixed or variable?

Fixed rate and mixed rates are offered depending on the type of Financing.

6. Are commissions charged for making extraordinary payments or canceling the credit early?

No commission or penalty is charged for making extraordinary payments or canceling the credit in advance.

7. What is the procedure that must be followed in case of wanting to transfer the debt to a third party?

The person who is going to acquire the debt must present all the requirements that are requested to be able to carry out the respective study. In addition, the vehicle must be appraised at the corresponding agency to verify its condition and determine its market value. 70% of the value of the appraisal is lent.

8. Can I use my lawyer to make the pledge on the vehicle that I am going to finance?

No, the lawyers used are those from Grupo Financiero CAFSA's plant.

9. In the event of making extraordinary payments, will the credit installment go down?

There are two possibilities in case of making extraordinary payments. You can continue paying the same rate and leave in a faster time, or you can make a rate adjustment that would decrease depending on the amount of the payment.

10. Where can I quote the financing of a vehicle?

Quote online here page

With one of our executives in branches, or

Write to us at creditos@cafsa.fi.cr

11. How much is my credit installment?

Check your fee at coffee on line, CAFSA PPP (Android) (IOS), or contact us via servicioalcliente@cafsa.fi.cr / 2547 - 5500.

12. What are the ways to pay my fee?

Check our payment methods here CAFSA Online

13. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes, from the day after maturity, the collection of defaulter interest is made and an additional penalty is charged on the fifth calendar day.

In addition to affecting your credit history at SUGEF.

14. What is the process to update the value of my vehicle with the insurer?

Is required:

 

The duplicate of the policy

Market value letter (in the corresponding agency)

Submit the documents and request the procedure from your formalization executive.

15. Requirements for the exclusion of insurance policy.

Present a copy of the insurance policy indicating the policy number and the pledge in favor of Financiera CAFSA at 100%.

Present a copy of the receipt which must detail the payment of the insurance policy (time defined by the Administration).

Submit a complete insurance application, with the signatures of the policyholder and the responsible Insurance Agent.

The operation must have the current paid quota for the month in which the procedure is carried out.

Present a copy of the identification document.

16. What to do in the event of an accident?

If you are a client of Financiera CAFSA SA, do the following:

 

Contact the insurer corresponding to the insurance of your vehicle at the telephone numbers indicated below:

 

National Insurance Institute Tel: 800-800-8000.

MAPFRE: 8000627373.

Qualitas Phone: 2505-3900.

17. Why does my fee vary?

1. To changes in the interest rate.

2. To changes in the insurance premium.

18. What is the process for the release of the pledge of my vehicle?

The procedure can be carried out through CAFSA's lawyers or with your own lawyer.

If you decide to do it with CAFSA, the requirements are the following:

Cancel the cost of the procedure ($169.50 or 90.400 colones depending on the currency of your credit). You can request to serviciosalcliente@cafsa.fi.cr or 2547-5500 that the amount be included before canceling all of your credit, or you can make a bank transfer to a Financiera CAFSA SA account (request the account from liberaprendas@cafsa .fi.cr). Cafsa will be in charge of carrying out the process 100%.

If you decide to do this with your lawyer, you will need to do the following:

The client must send the request for the procedure to the email liberaprendas@cafsa.fi.cr, indicating the information (name, email and telephone) of the lawyer who will carry out the procedure. The draft will be sent to him by this means and the appointment for the signature will be coordinated with the legal representative of CAFSA.

1. Where can I pay my rental fee?

Through CAFSA online

In the agencies where Grupo Financiero CAFSA has a presence.

In the section How to pay?

2. Exchange rate to use to send my payment in colones?

Current exchange rate at Arrendadora CAFSA (the exchange rate is adjusted to market conditions)

Check the current exchange rate of Arrendadora Cafsa on our main page, servicioalcliente@cafsa.fi.cr or 2547 - 5500

3. What should I do in case of theft or accident?

Call the traffic and the INS and report the loss, then call Arrendadora CAFSA, at the telephone number 2547-5513, report the case, and provide all the corresponding documentation to start the process of lifting the lien and repairing the property, if applicable.

E-mail: flota@cafsa.fi.cr

4. In the event of a collision, where should I repair my vehicle?

All the vehicles in our fleet must be repaired at Purdy Auto, prior coordination with the Rental Company, at the telephone number 2547-5513.

5. What type of vehicles can I purchase by leasing?

All those vehicles, personal and work, that are distributed by Grupo Purdy.

6. What items does the maintenance fee include?

Normally it includes the payment for use of the vehicle, insurance and tracking device, only in some cases that are under special programs will it also include the cost of preventive maintenance for a certain mileage.

7. What procedure should I do to request permission to leave the country for a vehicle?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Your lease must be at least 12 months old since its formalization or more than 12 months since you have been a client of Grupo Financiero CAFSA
The vehicle must have a definitive license plate, no procedures are carried out with an AGV license plate.
It must be free of liens and entries in the Registry
The vehicle must have the seal and its technical inspection up to date.
Send letter duly completed and signed by the representative of the tenant company
Names of those in charge of carrying out the procedures and driving, if it is the same person who will carry out the procedure before the Registry and who will drive, only indicate it in the letter
Date of departure from the country
Date of return to the country
Destination
Photos of the 4 complete sides, not sectioned, of the vehicle
Scanned RTV sheet, must be up to date
Proof of payment of the $124.30 VAT
Copy of ID and Driver's License UP TO DATE on both sides of the person who is going to carry out the application process before the Registry
8. What procedure should I do to renew the weights and dimensions permit?

Send request to flotilla@cafsa.fi.cr o pbonilla@cafsa.fi.cr, indicating the license plate of the vehicle and the person to carry out the procedure.

 

It must be signed by the legal representative of the tenant company.

 

Once the request is made, the respective documents will be delivered to you within 3 business days.

9. What should I do if a metal plate is lost, damaged or stolen?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Verify that the operation is up to date
Send proof of payment, which has a cost of $113 VAT
10. What should I do to recover the metal plates in the event of a recall by COSEVI?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Send proof of payment of the report to Cosevi and the report made
Verify that the operation is up to date
If you carry out the process through the Cafsa lawyer, send proof of payment, which has a cost of $113 VAT
11. What is Law 8204?

It is the law on narcotics, psychotropic substances, drugs for unauthorized use, money laundering and related activities.

12. Who must pay the right of circulation each year and the vehicle technical review?

The above are costs for the use of the property, and the tenant is the one who must make said payments if his contract does not correspond to a Renting Program.

13. Who can drive the vehicle that I have on lease?

Any person over twenty-one years of age who has the respective and current license for the type of vehicle to be driven.

14. Where do I trade?

Write to us at leasing@cafsa.fi.cr

15. How much is the installment amount that I must pay for my current lease?

Check in CAFSA Online

Write to us at pagos@cafsa.fi.cr

16. What are the ways to make the payment? To which account should the deposit / transfer of my monthly payment be made?

To make the payment you have at your disposal:

 

 

  • b) Boxes authorized to receive cash or check

 

Oficinas Centrales, Avenida Escazú, Torre Lexus, floor # 3

Purdy Motor, Paseo Colon.

Ciudad Toyota (La Uruca).

San Carlos.

Perez Zeledon.

  • c) Electronic Funds Transfer directly to your IBAN Account.
17. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes. As of the day after expiration, the collection of late interest is made and on the fifth calendar day an additional fine.

In addition to affecting your credit history at SUGEF.

18. What are my options at the end of my lease?

Return the asset at maturity.

Renew the lease.

Write to leasing@cafsa.fi.cr for more information

19. What is the procedure for the settlement / renewal of my contract? How long in advance should it be managed?

If you wish to acquire or return the property at the end of the lease, you can contact the Arrendadora's formalization department by calling 2547-5500.

Renew under the same conditions, you can contact the account executive with whom you managed your lease.

You can contact your account executive with whom you managed your lease or write to leasing@cafsa.fi.cr to provide you with the custom options.

20. What to do in case of an accident?

If you are a client of Arrendadora CAFSA SA, do the following:

 

Call 911 to make the report to the corresponding traffic authority, then call 800-800-8000 of the INS, wait for the accident notice and the citation ticket, if applicable.

 

Later, during office hours (8:00 am - 5:30 pm), contact our Fleet Manager at 2547-5513 who will give you the instructions to follow.

1. Are you a regulated company?

Yes, we are regulated by the General Superintendency of Financial Entities (SUGEF).

2. What type of loans do you use the money raised from the public?

The loans we grant are for the financing of vehicles or complementary items marketed by the agencies where Grupo Financiero CAFSA has a presence.

3. Do you finance the purchase of vehicles in any agency in the country?

No, we only finance or lease vehicles that are in the agencies where Grupo Financiero CAFSA has a presence, such as Grupo Purdy, Automotive, NASA, Disitali and Cori Motors of Central America.

4. Can I trade the certificate on the national stock exchange?

Yes, they are negotiable on the National Stock Exchange and the certificates can be transferred to third parties through endorsement.

5. Does the custody of the certificates by your entity have any cost?

The certificates can be kept at no cost by our administration.

6. Can I opt for a Back To Back credit if I have a time deposit certificate with you?

Yes, the certificates can be used as collateral for a credit operation with Grupo Financiero Cafsa SA, up to 95%.

7. What are the requirements that must be presented to open a time deposit certificate?

If you are a natural person: 

  1. Complete the Know Your Customer form.
  2. Copy of valid identity card.
  3. Proof of salary, employer order (if employed) or CPA if applicable.
  4. Document that certifies the origin of funds (where the money comes from with which the Term Investment Certificate will be made).
  5. Identity card of the beneficiary or beneficiaries.

 

Legal person

  1. Shareholding no more than three months after being issued
  2. Financial Statements last 3 fiscal closings signed by the Legal Representative and accountant, in case of being audited they can be photocopied.
  3. and / or Income Tax Declaration same 3 periods
  4. Valid identity card of the legal representative
  5. Company Profile
8. How do I get more information?

Write to us at ahorro@cafsa.fi.cr

Phone 2547-5526 / 2547-5537 / 2547-5538 / 2547-5539 

WhatsApp 7066-9764

1. Do you make all kinds of loans?

The loans we grant are for the financing of vehicles or complementary items marketed by the Grupo Purdy company.

2. What brands of vehicles does CAFSA finance?

Grupo Financiero CAFSA finances or leases new vehicles of the Toyota, Lexus, Hino, Subaru, Ford and Volkswagen brands. We can also finance used vehicles, as long as they are in the agencies where Grupo Financiero CAFSA has a presence.

3. How long does the financing approval process take?

If all requested requirements are submitted complete, it takes an average of 24 hours for vehicle credit. In case of being a CrediCAFSA approximately 2 hours.

4. What are the requirements that must be presented for the approval of a loan?

Employees

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Proof of salary and copy of employer order
  • Authorization signed from the Sugef Credit Information Center
  • Minimum working age of 6 months

 

Independent People

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Certified Public Accountant Certification and its worksheet
  • Account statements for the last 6 months. In the event that the statements are in the name of a company, a valid share certificate must be presented
  • Authorization signed from the Sugef Credit Information Center
  • Minimum working age of 12 months

 

Legal persons

  • Know your client form duly completed and signed
  • Economic Interest Group Form duly signed
  • Financial Statements of the last 2 fiscal closings and a recent cut with no more than 3 months old duly signed by the legal representative
  • Legal status with current shareholding
  • Identification of the current legal representative
  • Authorization signed from the Sugef Credit Information Center
  • Copy of the last income statement
5. Are the rates fixed or variable?

Fixed rate and mixed rates are offered depending on the type of Financing.

6. Are commissions charged for making extraordinary payments or canceling the credit early?

No commission or penalty is charged for making extraordinary payments or canceling the credit in advance.

7. What is the procedure that must be followed in case of wanting to transfer the debt to a third party?

The person who is going to acquire the debt must present all the requirements that are requested to be able to carry out the respective study. In addition, the vehicle must be appraised at the corresponding agency to verify its condition and determine its market value. 70% of the value of the appraisal is lent.

8. Can I use my lawyer to make the pledge on the vehicle that I am going to finance?

No, the lawyers used are those from Grupo Financiero CAFSA's plant.

9. In the event of making extraordinary payments, will the credit installment go down?

There are two possibilities in case of making extraordinary payments. You can continue paying the same rate and leave in a faster time, or you can make a rate adjustment that would decrease depending on the amount of the payment.

10. Where can I quote the financing of a vehicle?

Quote online here page

With one of our executives in branches, or

Write to us at creditos@cafsa.fi.cr

11. How much is my credit installment?

Check your fee at coffee on line, CAFSA PPP (Android) (IOS), or contact us via servicioalcliente@cafsa.fi.cr / 2547 - 5500.

12. What are the ways to pay my fee?

Check our payment methods here CAFSA Online

13. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes, from the day after maturity, the collection of defaulter interest is made and an additional penalty is charged on the fifth calendar day.

In addition to affecting your credit history at SUGEF.

14. What is the process to update the value of my vehicle with the insurer?

Is required:

 

The duplicate of the policy

Market value letter (in the corresponding agency)

Submit the documents and request the procedure from your formalization executive.

15. Requirements for the exclusion of insurance policy.

Present a copy of the insurance policy indicating the policy number and the pledge in favor of Financiera CAFSA at 100%.

Present a copy of the receipt which must detail the payment of the insurance policy (time defined by the Administration).

Submit a complete insurance application, with the signatures of the policyholder and the responsible Insurance Agent.

The operation must have the current paid quota for the month in which the procedure is carried out.

Present a copy of the identification document.

16. What to do in the event of an accident?

If you are a client of Financiera CAFSA SA, do the following:

 

Contact the insurer corresponding to the insurance of your vehicle at the telephone numbers indicated below:

 

National Insurance Institute Tel: 800-800-8000.

MAPFRE: 8000627373.

Qualitas Phone: 2505-3900.

17. Why does my fee vary?

1. To changes in the interest rate.

2. To changes in the insurance premium.

18. What is the process for the release of the pledge of my vehicle?

The procedure can be carried out through CAFSA's lawyers or with your own lawyer.

If you decide to do it with CAFSA, the requirements are the following:

Cancel the cost of the procedure ($169.50 or 90.400 colones depending on the currency of your credit). You can request to serviciosalcliente@cafsa.fi.cr or 2547-5500 that the amount be included before canceling all of your credit, or you can make a bank transfer to a Financiera CAFSA SA account (request the account from liberaprendas@cafsa .fi.cr). Cafsa will be in charge of carrying out the process 100%.

If you decide to do this with your lawyer, you will need to do the following:

The client must send the request for the procedure to the email liberaprendas@cafsa.fi.cr, indicating the information (name, email and telephone) of the lawyer who will carry out the procedure. The draft will be sent to him by this means and the appointment for the signature will be coordinated with the legal representative of CAFSA.

1. Where can I pay my rental fee?

Through CAFSA online

In the agencies where Grupo Financiero CAFSA has a presence.

In the section How to pay?

2. Exchange rate to use to send my payment in colones?

Current exchange rate at Arrendadora CAFSA (the exchange rate is adjusted to market conditions)

Check the current exchange rate of Arrendadora Cafsa on our main page, servicioalcliente@cafsa.fi.cr or 2547 - 5500

3. What should I do in case of theft or accident?

Call the traffic and the INS and report the loss, then call Arrendadora CAFSA, at the telephone number 2547-5513, report the case, and provide all the corresponding documentation to start the process of lifting the lien and repairing the property, if applicable.

E-mail: flota@cafsa.fi.cr

4. In the event of a collision, where should I repair my vehicle?

All the vehicles in our fleet must be repaired at Purdy Auto, prior coordination with the Rental Company, at the telephone number 2547-5513.

5. What type of vehicles can I purchase by leasing?

All those vehicles, personal and work, that are distributed by Grupo Purdy.

6. What items does the maintenance fee include?

Normally it includes the payment for use of the vehicle, insurance and tracking device, only in some cases that are under special programs will it also include the cost of preventive maintenance for a certain mileage.

7. What procedure should I do to request permission to leave the country for a vehicle?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Your lease must be at least 12 months old since its formalization or more than 12 months since you have been a client of Grupo Financiero CAFSA
The vehicle must have a definitive license plate, no procedures are carried out with an AGV license plate.
It must be free of liens and entries in the Registry
The vehicle must have the seal and its technical inspection up to date.
Send letter duly completed and signed by the representative of the tenant company
Names of those in charge of carrying out the procedures and driving, if it is the same person who will carry out the procedure before the Registry and who will drive, only indicate it in the letter
Date of departure from the country
Date of return to the country
Destination
Photos of the 4 complete sides, not sectioned, of the vehicle
Scanned RTV sheet, must be up to date
Proof of payment of the $124.30 VAT
Copy of ID and Driver's License UP TO DATE on both sides of the person who is going to carry out the application process before the Registry
8. What procedure should I do to renew the weights and dimensions permit?

Send request to flotilla@cafsa.fi.cr o pbonilla@cafsa.fi.cr, indicating the license plate of the vehicle and the person to carry out the procedure.

 

It must be signed by the legal representative of the tenant company.

 

Once the request is made, the respective documents will be delivered to you within 3 business days.

9. What should I do if a metal plate is lost, damaged or stolen?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Verify that the operation is up to date
Send proof of payment, which has a cost of $113 VAT
10. What should I do to recover the metal plates in the event of a recall by COSEVI?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Send proof of payment of the report to Cosevi and the report made
Verify that the operation is up to date
If you carry out the process through the Cafsa lawyer, send proof of payment, which has a cost of $113 VAT
11. What is Law 8204?

It is the law on narcotics, psychotropic substances, drugs for unauthorized use, money laundering and related activities.

12. Who must pay the right of circulation each year and the vehicle technical review?

The above are costs for the use of the property, and the tenant is the one who must make said payments if his contract does not correspond to a Renting Program.

13. Who can drive the vehicle that I have on lease?

Any person over twenty-one years of age who has the respective and current license for the type of vehicle to be driven.

14. Where do I trade?

Write to us at leasing@cafsa.fi.cr

15. How much is the installment amount that I must pay for my current lease?

Check in CAFSA Online

Write to us at pagos@cafsa.fi.cr

16. What are the ways to make the payment? To which account should the deposit / transfer of my monthly payment be made?

To make the payment you have at your disposal:

 

 

  • b) Boxes authorized to receive cash or check

 

Oficinas Centrales, Avenida Escazú, Torre Lexus, floor # 3

Purdy Motor, Paseo Colon.

Ciudad Toyota (La Uruca).

San Carlos.

Perez Zeledon.

  • c) Electronic Funds Transfer directly to your IBAN Account.
17. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes. As of the day after expiration, the collection of late interest is made and on the fifth calendar day an additional fine.

In addition to affecting your credit history at SUGEF.

18. What are my options at the end of my lease?

Return the asset at maturity.

Renew the lease.

Write to leasing@cafsa.fi.cr for more information

19. What is the procedure for the settlement / renewal of my contract? How long in advance should it be managed?

If you wish to acquire or return the property at the end of the lease, you can contact the Arrendadora's formalization department by calling 2547-5500.

Renew under the same conditions, you can contact the account executive with whom you managed your lease.

You can contact your account executive with whom you managed your lease or write to leasing@cafsa.fi.cr to provide you with the custom options.

20. What to do in case of an accident?

If you are a client of Arrendadora CAFSA SA, do the following:

 

Call 911 to make the report to the corresponding traffic authority, then call 800-800-8000 of the INS, wait for the accident notice and the citation ticket, if applicable.

 

Later, during office hours (8:00 am - 5:30 pm), contact our Fleet Manager at 2547-5513 who will give you the instructions to follow.

1. Are you a regulated company?

Yes, we are regulated by the General Superintendency of Financial Entities (SUGEF).

2. What type of loans do you use the money raised from the public?

The loans we grant are for the financing of vehicles or complementary items marketed by the agencies where Grupo Financiero CAFSA has a presence.

3. Do you finance the purchase of vehicles in any agency in the country?

No, we only finance or lease vehicles that are in the agencies where Grupo Financiero CAFSA has a presence, such as Grupo Purdy, Automotive, NASA, Disitali and Cori Motors of Central America.

4. Can I trade the certificate on the national stock exchange?

Yes, they are negotiable on the National Stock Exchange and the certificates can be transferred to third parties through endorsement.

5. Does the custody of the certificates by your entity have any cost?

The certificates can be kept at no cost by our administration.

6. Can I opt for a Back To Back credit if I have a time deposit certificate with you?

Yes, the certificates can be used as collateral for a credit operation with Grupo Financiero Cafsa SA, up to 95%.

7. What are the requirements that must be presented to open a time deposit certificate?

If you are a natural person: 

  1. Complete the Know Your Customer form.
  2. Copy of valid identity card.
  3. Proof of salary, employer order (if employed) or CPA if applicable.
  4. Document that certifies the origin of funds (where the money comes from with which the Term Investment Certificate will be made).
  5. Identity card of the beneficiary or beneficiaries.

 

Legal person

  1. Shareholding no more than three months after being issued
  2. Financial Statements last 3 fiscal closings signed by the Legal Representative and accountant, in case of being audited they can be photocopied.
  3. and / or Income Tax Declaration same 3 periods
  4. Valid identity card of the legal representative
  5. Company Profile
8. How do I get more information?

Write to us at ahorro@cafsa.fi.cr

Phone 2547-5526 / 2547-5537 / 2547-5538 / 2547-5539 

WhatsApp 7066-9764

1. What is a bill discount at CAFSA?

Pfinancial product within the range of CAFSA services, that allows the our Clients have liquidity without leveraging your financial statements, obtaining operational savings and improving your financial indicators. 

2. What are the requirements to obtain approval for a discount line?
  • Copy of the ID of the legal representatives on both sides. 
  • Original (digital) legal representation, with a view to the shareholders' book and with a minimum of three months of issue. 
  • Certification of shareholding of the company (original) or Certification of shareholding generated from the RTBF of the BCCR (no more than 15). 
  • Company Profile (Company activity, organization, main clients, markets and suppliers). 
  • Financial statements for the last 2 fiscal periods and 1 recent cut (no more than 3 months). 
  • Copy of the Income Tax Declaration for the last period. 
  • Complete the Know Your Client, Economic Interest Group, SUGEF informed consent and authorization forms of the company and legal representative. (Once contacted, they will be provided). 
3. What is a discount rate?

It is the percentage of interest, which is reduced at the time in which the disbursement, taking into account the term invoice credit. 

4. How can I submit invoices for a discount?

Once I know has an approved discount line, invoices are sent electronically to the address:  factoreo@cafsa.fi.cr 

5. When and how does my company receive money from a discount?

Once a discount operation has been requested, with the sending of the invoices, se goes through a verification process with the debtor, who it is known as payer. When the requirements and acceptance of invoices are confirmed, the process is very fast. Normally the entire process must be carried out no later than one day to the next.

6. What type of invoices are subject to invoice discounting?

All types of invoices for products or services, which are current, that is, they are not expired invoices, nor on consignment, and whose payers have been approved to discount by their client. 

7. Who serves clients at CAFSA?

At CAFSA you will be attended to by an Official Factoring, who is in charge of your entire account, in order to provide you with complete information regarding discount operations and the invoice collection process. 

8. How are my company's invoices collected?

CAFSA carries out collection management, in a professional manner, obtaining timely information on pending invoices. The client-buyer relationship will never be affected, because we act as an intermediary In this relationship, although we have all the legal support, to carry out the collection management; because it is a transfer of the economic rights of the invoices. 

9. What happens if my client does not pay the invoices?

In the event that a debtor of the bills Do not cancel an invoice in whole or in part, the seller who received the advance money must always respond. That is why it is said that a discount is made with recourse from the seller. 

10. When is the money withheld in a disbursement refunded?

If an invoice is discounted with a retention percentage, which is used to cover a client, not having to cancel differences once the collection is made; However, if an invoice is paid in full, the refund is immediate, once the funds are received, through a transfer to the account assigned for this purpose by the client. 

11. How can you be contacted?

By direct mail to:  factoreo@cafsa.fi.cr, requesting information about our product, and you will immediately be contacted by an advisor.

1. Do you make all kinds of loans?

The loans we grant are for the financing of vehicles or complementary items marketed by the Grupo Purdy company.

2. What brands of vehicles does CAFSA finance?

Grupo Financiero CAFSA finances or leases new vehicles of the Toyota, Lexus, Hino, Subaru, Ford and Volkswagen brands. We can also finance used vehicles, as long as they are in the agencies where Grupo Financiero CAFSA has a presence.

3. How long does the financing approval process take?

If all requested requirements are submitted complete, it takes an average of 24 hours for vehicle credit. In case of being a CrediCAFSA approximately 2 hours.

4. What are the requirements that must be presented for the approval of a loan?

Employees

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Proof of salary and copy of employer order
  • Authorization signed from the Sugef Credit Information Center
  • Minimum working age of 6 months

 

Independent People

  • Know your client form duly completed and signed
  • Copy of valid identification
  • Certified Public Accountant Certification and its worksheet
  • Account statements for the last 6 months. In the event that the statements are in the name of a company, a valid share certificate must be presented
  • Authorization signed from the Sugef Credit Information Center
  • Minimum working age of 12 months

 

Legal persons

  • Know your client form duly completed and signed
  • Economic Interest Group Form duly signed
  • Financial Statements of the last 2 fiscal closings and a recent cut with no more than 3 months old duly signed by the legal representative
  • Legal status with current shareholding
  • Identification of the current legal representative
  • Authorization signed from the Sugef Credit Information Center
  • Copy of the last income statement
5. Are the rates fixed or variable?

Fixed rate and mixed rates are offered depending on the type of Financing.

6. Are commissions charged for making extraordinary payments or canceling the credit early?

No commission or penalty is charged for making extraordinary payments or canceling the credit in advance.

7. What is the procedure that must be followed in case of wanting to transfer the debt to a third party?

The person who is going to acquire the debt must present all the requirements that are requested to be able to carry out the respective study. In addition, the vehicle must be appraised at the corresponding agency to verify its condition and determine its market value. 70% of the value of the appraisal is lent.

8. Can I use my lawyer to make the pledge on the vehicle that I am going to finance?

No, the lawyers used are those from Grupo Financiero CAFSA's plant.

9. In the event of making extraordinary payments, will the credit installment go down?

There are two possibilities in case of making extraordinary payments. You can continue paying the same rate and leave in a faster time, or you can make a rate adjustment that would decrease depending on the amount of the payment.

10. Where can I quote the financing of a vehicle?

Quote online here page

With one of our executives in branches, or

Write to us at creditos@cafsa.fi.cr

11. How much is my credit installment?

Check your fee at coffee on line, CAFSA PPP (Android) (IOS), or contact us via servicioalcliente@cafsa.fi.cr / 2547 - 5500.

12. What are the ways to pay my fee?

Check our payment methods here CAFSA Online

13. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes, from the day after maturity, the collection of defaulter interest is made and an additional penalty is charged on the fifth calendar day.

In addition to affecting your credit history at SUGEF.

14. What is the process to update the value of my vehicle with the insurer?

Is required:

 

The duplicate of the policy

Market value letter (in the corresponding agency)

Submit the documents and request the procedure from your formalization executive.

15. Requirements for the exclusion of insurance policy.

Present a copy of the insurance policy indicating the policy number and the pledge in favor of Financiera CAFSA at 100%.

Present a copy of the receipt which must detail the payment of the insurance policy (time defined by the Administration).

Submit a complete insurance application, with the signatures of the policyholder and the responsible Insurance Agent.

The operation must have the current paid quota for the month in which the procedure is carried out.

Present a copy of the identification document.

16. What to do in the event of an accident?

If you are a client of Financiera CAFSA SA, do the following:

 

Contact the insurer corresponding to the insurance of your vehicle at the telephone numbers indicated below:

 

National Insurance Institute Tel: 800-800-8000.

MAPFRE: 8000627373.

Qualitas Phone: 2505-3900.

17. Why does my fee vary?

1. To changes in the interest rate.

2. To changes in the insurance premium.

18. What is the process for the release of the pledge of my vehicle?

The procedure can be carried out through CAFSA's lawyers or with your own lawyer.

If you decide to do it with CAFSA, the requirements are the following:

Cancel the cost of the procedure ($169.50 or 90.400 colones depending on the currency of your credit). You can request to serviciosalcliente@cafsa.fi.cr or 2547-5500 that the amount be included before canceling all of your credit, or you can make a bank transfer to a Financiera CAFSA SA account (request the account from liberaprendas@cafsa .fi.cr). Cafsa will be in charge of carrying out the process 100%.

If you decide to do this with your lawyer, you will need to do the following:

The client must send the request for the procedure to the email liberaprendas@cafsa.fi.cr, indicating the information (name, email and telephone) of the lawyer who will carry out the procedure. The draft will be sent to him by this means and the appointment for the signature will be coordinated with the legal representative of CAFSA.

1. Where can I pay my rental fee?

Through CAFSA online

In the agencies where Grupo Financiero CAFSA has a presence.

In the section How to pay?

2. Exchange rate to use to send my payment in colones?

Current exchange rate at Arrendadora CAFSA (the exchange rate is adjusted to market conditions)

Check the current exchange rate of Arrendadora Cafsa on our main page, servicioalcliente@cafsa.fi.cr or 2547 - 5500

3. What should I do in case of theft or accident?

Call the traffic and the INS and report the loss, then call Arrendadora CAFSA, at the telephone number 2547-5513, report the case, and provide all the corresponding documentation to start the process of lifting the lien and repairing the property, if applicable.

E-mail: flota@cafsa.fi.cr

4. In the event of a collision, where should I repair my vehicle?

All the vehicles in our fleet must be repaired at Purdy Auto, prior coordination with the Rental Company, at the telephone number 2547-5513.

5. What type of vehicles can I purchase by leasing?

All those vehicles, personal and work, that are distributed by Grupo Purdy.

6. What items does the maintenance fee include?

Normally it includes the payment for use of the vehicle, insurance and tracking device, only in some cases that are under special programs will it also include the cost of preventive maintenance for a certain mileage.

7. What procedure should I do to request permission to leave the country for a vehicle?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Your lease must be at least 12 months old since its formalization or more than 12 months since you have been a client of Grupo Financiero CAFSA
The vehicle must have a definitive license plate, no procedures are carried out with an AGV license plate.
It must be free of liens and entries in the Registry
The vehicle must have the seal and its technical inspection up to date.
Send letter duly completed and signed by the representative of the tenant company
Names of those in charge of carrying out the procedures and driving, if it is the same person who will carry out the procedure before the Registry and who will drive, only indicate it in the letter
Date of departure from the country
Date of return to the country
Destination
Photos of the 4 complete sides, not sectioned, of the vehicle
Scanned RTV sheet, must be up to date
Proof of payment of the $124.30 VAT
Copy of ID and Driver's License UP TO DATE on both sides of the person who is going to carry out the application process before the Registry
8. What procedure should I do to renew the weights and dimensions permit?

Send request to flotilla@cafsa.fi.cr o pbonilla@cafsa.fi.cr, indicating the license plate of the vehicle and the person to carry out the procedure.

 

It must be signed by the legal representative of the tenant company.

 

Once the request is made, the respective documents will be delivered to you within 3 business days.

9. What should I do if a metal plate is lost, damaged or stolen?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Verify that the operation is up to date
Send proof of payment, which has a cost of $113 VAT
10. What should I do to recover the metal plates in the event of a recall by COSEVI?
To carry out this procedure you must have the following requirements and know the information to complete the application form:
Be up to date with all your obligations with the CAFSA Financial Group
Send the sworn statement complete and duly signed, it can be a digital signature or a physical signature.
Copy of ID card UPDATED on both sides of the person who is going to carry out the application process before the Registry
Send proof of payment of the report to Cosevi and the report made
Verify that the operation is up to date
If you carry out the process through the Cafsa lawyer, send proof of payment, which has a cost of $113 VAT
11. What is Law 8204?

It is the law on narcotics, psychotropic substances, drugs for unauthorized use, money laundering and related activities.

12. Who must pay the right of circulation each year and the vehicle technical review?

The above are costs for the use of the property, and the tenant is the one who must make said payments if his contract does not correspond to a Renting Program.

13. Who can drive the vehicle that I have on lease?

Any person over twenty-one years of age who has the respective and current license for the type of vehicle to be driven.

14. Where do I trade?

Write to us at leasing@cafsa.fi.cr

15. How much is the installment amount that I must pay for my current lease?

Check in CAFSA Online

Write to us at pagos@cafsa.fi.cr

16. What are the ways to make the payment? To which account should the deposit / transfer of my monthly payment be made?

To make the payment you have at your disposal:

 

 

  • b) Boxes authorized to receive cash or check

 

Oficinas Centrales, Avenida Escazú, Torre Lexus, floor # 3

Purdy Motor, Paseo Colon.

Ciudad Toyota (La Uruca).

San Carlos.

Perez Zeledon.

  • c) Electronic Funds Transfer directly to your IBAN Account.
17. Does not make the payment on the date established in the contract, does it affect the amount of my fee?

Yes. As of the day after expiration, the collection of late interest is made and on the fifth calendar day an additional fine.

In addition to affecting your credit history at SUGEF.

18. What are my options at the end of my lease?

Return the asset at maturity.

Renew the lease.

Write to leasing@cafsa.fi.cr for more information

19. What is the procedure for the settlement / renewal of my contract? How long in advance should it be managed?

If you wish to acquire or return the property at the end of the lease, you can contact the Arrendadora's formalization department by calling 2547-5500.

Renew under the same conditions, you can contact the account executive with whom you managed your lease.

You can contact your account executive with whom you managed your lease or write to leasing@cafsa.fi.cr to provide you with the custom options.

20. What to do in case of an accident?

If you are a client of Arrendadora CAFSA SA, do the following:

 

Call 911 to make the report to the corresponding traffic authority, then call 800-800-8000 of the INS, wait for the accident notice and the citation ticket, if applicable.

 

Later, during office hours (8:00 am - 5:30 pm), contact our Fleet Manager at 2547-5513 who will give you the instructions to follow.

1. Are you a regulated company?

Yes, we are regulated by the General Superintendency of Financial Entities (SUGEF).

2. What type of loans do you use the money raised from the public?

The loans we grant are for the financing of vehicles or complementary items marketed by the agencies where Grupo Financiero CAFSA has a presence.

3. Do you finance the purchase of vehicles in any agency in the country?

No, we only finance or lease vehicles that are in the agencies where Grupo Financiero CAFSA has a presence, such as Grupo Purdy, Automotive, NASA, Disitali and Cori Motors of Central America.

4. Can I trade the certificate on the national stock exchange?

Yes, they are negotiable on the National Stock Exchange and the certificates can be transferred to third parties through endorsement.

5. Does the custody of the certificates by your entity have any cost?

The certificates can be kept at no cost by our administration.

6. Can I opt for a Back To Back credit if I have a time deposit certificate with you?

Yes, the certificates can be used as collateral for a credit operation with Grupo Financiero Cafsa SA, up to 95%.

7. What are the requirements that must be presented to open a time deposit certificate?

If you are a natural person: 

  1. Complete the Know Your Customer form.
  2. Copy of valid identity card.
  3. Proof of salary, employer order (if employed) or CPA if applicable.
  4. Document that certifies the origin of funds (where the money comes from with which the Term Investment Certificate will be made).
  5. Identity card of the beneficiary or beneficiaries.

 

Legal person

  1. Shareholding no more than three months after being issued
  2. Financial Statements last 3 fiscal closings signed by the Legal Representative and accountant, in case of being audited they can be photocopied.
  3. and / or Income Tax Declaration same 3 periods
  4. Valid identity card of the legal representative
  5. Company Profile
8. How do I get more information?

Write to us at ahorro@cafsa.fi.cr

Phone 2547-5526 / 2547-5537 / 2547-5538 / 2547-5539 

WhatsApp 7066-9764

Payment methods
Tutorials
Purdy card
Cafsa online
Purdy Go
Payment methods
Purdy card
Tutorials
Cafsa online
Purdy Go